Privacy Policy

Forged Roots respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

Information We Collect

When you visit our store, we may collect certain information such as:

- Your name

- Email address

- Shipping and billing address

- Phone number

- Payment information

- Order details

- Device and browsing information

This information helps us provide and improve our services.

How We Use Your Information

We use the information we collect to:

- Process and fulfill your orders

- Communicate with you about your purchase

- Provide customer support

- Improve our store and services

- Send updates, promotions, or marketing emails (if you choose to receive them)

Payment Information

All payment transactions are securely processed through trusted payment providers. We do not store your credit card details on our servers.

Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. Cookies help us remember your preferences and provide better service.

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may share your information with trusted third-party services that help us operate our store, such as:

- Payment processors

- Shipping providers

- Marketing platforms

These services only receive the information necessary to perform their functions.

Data Security

We take reasonable steps to protect your personal information and ensure it is handled securely.

Your Rights

You have the right to:

- Access the personal information we hold about you

- Request corrections to your information

- Request deletion of your personal data

To make a request, please contact us using the details below.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

📧 Email: Contact@forgedroots.co


Common questions

We offer a 30-day return policy on all unused products in their original packaging.

Standard shipping typically takes 4-7 business days. Express shipping shipping is offered for free on all orders.

No, we are a U.S. based company and only ship to U.S. locations at this time.

Our serum combines three powerhouse natural ingredients — Rosemary Oil, Ginger Root Extract, and Aloe Vera Extract — into a lightweight, fast-absorbing formula designed to support a healthier scalp environment. Rosemary Oil has been studied for its role in scalp circulation and follicle nourishment. Ginger Root Extract helps calm and condition the scalp, while Aloe Vera hydrates and soothes. Together, they work daily to support the appearance of thicker, fuller-looking hair from the root up.

We stand behind the quality of every bottle we ship. If you're not satisfied with your purchase for any reason, contact our customer support team within 30 days of delivery and we'll make it right — whether that's a replacement or a full refund, no hassle required. We want you to feel confident trying Forged Roots, knowing that your investment is protected. To get the most from the serum, we do recommend using it consistently for at least 4 weeks before evaluating results, as scalp care takes time to show its full effect.


Hair and scalp health is a journey, not an overnight fix. Most customers begin noticing improvements in scalp comfort and hair texture within 4–6 weeks of consistent daily use. Visible improvements in the appearance of thickness and fullness are typically observed after 8–12 weeks. Results vary by individual depending on hair type, lifestyle, and consistency of use. We recommend committing to a full 90-day routine to give your scalp the best opportunity to respond.

Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible.

Yes, all Root Labs products are formulated to be safe for color-treated hair. As well as all hair types.