Shipping Policy

At Forged Roots, we are committed to delivering your orders as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Our estimated shipping times for the United States is 4-7 business days, with some packages taking up to 8 days to arrive.

Please note that delivery times may be affected by customs, weather conditions, or high demand periods.

Shipping Costs

Shipping costs are calculated at checkout. Occasionally, we may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can follow your package's journey.

Delays

While we strive to deliver your order on time, unexpected delays may occur due to shipping carriers or customs processing.

We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address is correct when placing your order. Forged Roots is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost during shipping, please contact us immediately so we can assist you.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: Contact@forgedroots.co

Common questions

We offer a 30-day return policy on all unused products in their original packaging.

Standard shipping typically takes 4-7 business days. Express shipping shipping is offered for free on all orders.

No, we are a U.S. based company and only ship to U.S. locations at this time.

Our serum combines three powerhouse natural ingredients — Rosemary Oil, Ginger Root Extract, and Aloe Vera Extract — into a lightweight, fast-absorbing formula designed to support a healthier scalp environment. Rosemary Oil has been studied for its role in scalp circulation and follicle nourishment. Ginger Root Extract helps calm and condition the scalp, while Aloe Vera hydrates and soothes. Together, they work daily to support the appearance of thicker, fuller-looking hair from the root up.

We stand behind the quality of every bottle we ship. If you're not satisfied with your purchase for any reason, contact our customer support team within 30 days of delivery and we'll make it right — whether that's a replacement or a full refund, no hassle required. We want you to feel confident trying Forged Roots, knowing that your investment is protected. To get the most from the serum, we do recommend using it consistently for at least 4 weeks before evaluating results, as scalp care takes time to show its full effect.


Hair and scalp health is a journey, not an overnight fix. Most customers begin noticing improvements in scalp comfort and hair texture within 4–6 weeks of consistent daily use. Visible improvements in the appearance of thickness and fullness are typically observed after 8–12 weeks. Results vary by individual depending on hair type, lifestyle, and consistency of use. We recommend committing to a full 90-day routine to give your scalp the best opportunity to respond.

Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible.

Yes, all Root Labs products are formulated to be safe for color-treated hair. As well as all hair types.